Support

Contact Us

For questions, bug reports, or feedback, email us at:

Contact Support

We aim to respond within 2 business days.

For privacy, access, correction, portability, objection, or deletion requests, use the same support address and include the email address on your Same Page account so we can verify the request.

Frequently Asked Questions

How do I start a live session?

Upload a document to your library, then tap "Go Live". Share the session code or QR code with your audience.

How do viewers join a session?

Viewers can join by entering a session code, scanning a QR code, or opening a shared link. No account is required to join as a viewer.

What file formats are supported?

Same Page supports PDF, PowerPoint, and Word files for launch.

How do I delete my account?

Open Same Page, go to your Profile, and tap "Delete Account". You can also request deletion at same-page.app/delete-account.

How do I make a privacy request?

Email support with your Same Page account email and the request type, such as access, correction, deletion, portability, or objection to processing. We respond to verified data-subject requests within 30 days.

Is my data secure?

Documents are stored encrypted at rest. All connections use HTTPS/WSS. See our Privacy Policy for details.

What platforms does Same Page support?

Same Page is available on iPhone, iPad, Android, and web browsers. A macOS app is also available.